Responsible Gaming
Gambling Should Be Entertainment
At Star Casino Online, we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
We are committed to promoting safe and responsible gambling practices. If you choose to gamble, please do so within limits you can afford to lose and always prioritise your wellbeing.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. By accessing Star Casino Online, you confirm that you meet the legal age requirement for your jurisdiction.
We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal age, please do not gamble.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding gambling activity or lying about the amount of time or money spent
- Neglecting family, work, school, or other responsibilities due to gambling
- Feeling anxious, irritable, or depressed when unable to gamble
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Failed attempts to cut back or stop gambling
- Borrowing money or going into debt to finance gambling
- Using gambling as an escape from problems or negative emotions
- Risking important relationships, education, or career opportunities
If any of these apply to you, please reach out for support immediately.
Self-Help Tools & Features
Star Casino Online provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Limit the amount you are willing to lose during a gaming session
- Session Time Limits: Set reminders to take breaks and limit your playing time
- Reality Checks: Regular pop-up notifications during gameplay reminding you of the time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
We encourage you to use these tools proactively. Contact our customer support team to activate any of these features.
Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online – Free, confidential support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7) - Gamblers Anonymous Australia – Support groups and counselling
www.gamblersanonymous.org.au
United Kingdom
- GamCare – Counselling and support services
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based prevention and treatment resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and referral services
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
www.bzga.de
If You Need Help
Please do not struggle alone. If you believe you have a gambling problem or are concerned about your gaming habits, reaching out for help is a sign of strength, not weakness.
Contact one of the support organisations listed above today. They offer confidential, non-judgmental assistance to help you regain control.
Remember: Help is always available, and recovery is possible.